GratoWin

A good online casino deserves a review. However, even among quality online casinos for South African players, there are weaker links as well as stronger ones...

GratoWin Casino belongs to the same family of casinos as the famous Gratorama. Even so, it pays to know whether this online casino is the best place for you to gamble for money or whether it is worth looking for a better iGaming platform.

Find out how GratoWin Online Casino fared in terms of credibility, promotions, payment policy and other aspects. Check out our comprehensive review of GratoWin Casino! The most important information about this iGaming platform can be found in the review itself, as well as in the summary found just below it. However, to get a complete picture of this casino, we recommend you also check out the Frequently Asked Questions (FAQ) section, as well as the PROs and CONs section and the current casino bonuses.

Is GratoWin Online Casino safe?

In the case of an online casino, it is necessary to look at security from many aspects.

First of all, let's focus on the owner. The GratoWin Online Casino is owned by Donateu International Ltd, but the casino itself is managed by Inafet Ltd.

Next, we should be interested in the size of the casino. GratoWin is one of the medium-sized online casinos, and it was founded in 2019. Why is there no need to worry about new online casinos that are not yet time-tested?

When it comes to security against hackers, GratoWin boasts 256-bit SSL encryption.

Of course, we mustn't forget about the complaints made against GratoWin. We couldn't find a single complaint against this online casino. What's more, GratoWin Online Casino is not on any blacklist.

We have reviewed the terms and conditions of GratoWin Online Casino for you.

We found only 1 clause that, in our opinion, does not match fair dealing to some extent. Specifically, the following condition:

• In the event of inactivity for more than 180 days, a fee of €5 will be deducted from your balance each month; this will continue until the balance reaches zero.

Otherwise, however, the general terms and conditions of GratoWin online casino are as clear as a lily.

Licensed GratoWin Casino is licensed by Curaçao Antillephone. Curacao casinos are not as untrustworthy as most players believe.

This iGaming platform can therefore be considered a completely safe online casino.

Does GratoWin Casino offer a VIP program?

The online casino VIP program is a popular bonus for loyal players.

GratoWin Casino is one of those generous online casinos that offer players a loyalty program. At GratoWin online casino, every player will receive one of six statuses:

• Rookie (Entry): you become one automatically after registering at the online casino.
• Bronze: you have to earn 400 VIP points (through betting in casino games).
• Silver: 1,500 VIP points.
• Gold: 4,000 VIP points
• Platinum: 9 000 VIP points
• Diamond: 20 000 VIP points

Of course, the higher you climb up the VIP ladder, the more favourable rewards await you: be it a more favourable exchange rate when exchanging points for real money, cashback or even free money.

Let's take a closer look at GratoWin Casino's VIP program...

For every €10 you redeem, you'll earn 1 VIP point, which will allow you to progress in the loyalty programme.

Expect the following benefits for each status:

Entry (level 1):

• 0 VIP points required (you will automatically receive this status upon registration).
• Opportunity to participate in monthly promotions and tournaments
• Opportunity to convert the 100 VIP points you collect into €2.

Bronze (level 2):

• 400 VIP points required.
• Access to special VIP games + sneak peek
• Exclusive bonuses
• Birthday bonus and "special offer"
• 5% monthly cashback with no wagering requirement
• €10 free every Friday without wagering requirement for players who deposit at least €100 on that day
• Opportunity to participate in monthly promotions and tournaments
• Option to convert 400 VIP points into €10
• Personal manager

Silver (level 3):

• 2 000 VIP points required.
• Special bonuses and other surprises prepared just for you
• Opportunity to participate in monthly promotions and tournaments
• Birthday bonus and "special offer"
• 8% monthly cashback with no wagering requirement
• €20 free every Friday with no wagering requirement for players who deposit at least €150 on that day
• Opportunity to convert every 1,500 VIP Points into €50
• Personal manager

Gold (level 4):

• 4 000 VIP points required.
• Special bonuses and other surprises prepared just for you
• Opportunity to participate in monthly promotions and tournaments
• Birthday bonus and "special offer"
• 12% monthly cashback with no wagering requirement
• €30 free every Friday with no wagering requirement for players who deposit at least €200 on that day
• Opportunity to convert every 4,000 VIP Points into €200
• Personal manager

Platinum (level 5):

• 9 000 VIP points required.
• Special bonuses and other surprises prepared just for you
• Opportunity to participate in monthly promotions and tournaments
• Birthday bonus and "special offer"
• 15% monthly cashback with no wagering requirement
• €40 free every Friday with no wagering requirement for players who deposit at least €250 on that day
• Opportunity to convert every 9,000 VIP Points into €600
• Personal manager
• Express withdrawal

Diamond (level 6):

• 20 000 VIP points required.
• Special bonuses and other surprises, prepared just for you
• Opportunity to participate in monthly promotions and tournaments
• Birthday bonus and "special offer"
• 20% monthly cashback with no wagering requirement
• €50 free every Friday without wagering requirement for players who deposit at least €300 on that day
• Opportunity to turn every 20,000 VIP Points into €2,500
• Personal manager
• Express withdrawal

We are sure you will enjoy the loyalty program at GratoWin Casino.

Can a player try the demo games at GratoWin Casino?

Unfortunately, you can't play any free games of chance at GratoWin Casino without making a deposit.

Therefore, in order to enjoy scratch cards, slots and other casino games, you must first create a player account.

Even then, you cannot play for free. You can, however, enjoy no deposit gambling thanks to the no deposit bonus. But this inevitably means that once you have used up your bonus, you will also lose the option to "play for free".

So you can't expect any demo games at GratoWin Casino.

Does GratoWin Casino support responsible gaming?

GratoWin Online Casino cares about the safety of its players and their quality of life. That's why it has put together an advanced responsible gaming strategy.

First and foremost, you are informed by GratoWin online casino about how to protect yourself from gambling addiction. You will therefore get advice on how to play safely: so that the game is a source of fun and relaxation, not trouble.

Unfortunately, a problem gambler often doesn't realise he or she has a problem. That's also why GratoWin online casino has prepared a self-assessment questionnaire to help you find out where you really stand; whether an addiction is creeping into your life.

Unfortunately, in some cases these preventive measures are not enough and must be supplemented by self-restraint. If you feel that you are losing control of your gambling passion, you may appreciate the deposit limit that GratoWin online casino allows you to set for the following time periods:

• Daily Limit
• Weekly limit
• Monthly limit

If the situation becomes serious, it's not a bad idea to consider the self-exclusion option. GratoWin Casino allows you to block your account for a set, arbitrary period of time.

Another useful tool for checking your bankroll is represented by transaction history and betting history.

What are the Deposit and Withdrawal limits at GratoWin Mobile Casino?

In this respect, GratoWin Casino may somewhat disappoint new players. This is because a maximum of€3 ,000 per month can be withdrawn from this online casino, which is low compared to the average limit on the iGaming platform. However, it should be noted that the cap increases as you progress through the loyalty program; as follows:

• Entry (level 1): €3,000/month
• Bronze (level 2): €5,000/month
• Silver (level 3): 7 000 €/month
• Gold (level 4): 10 000 €/month
• Platinum (level 5): 15 000 €/month
• Diamond (level 6): €15,000/month (that's a hefty sum)

In addition, the lower withdrawal limit is a nice €10 (although for bank transfer it's a minimum of €50, which is especially pleasing for small players. The same lower limit is set for deposits. However, unlike the payout, the maximum deposit is €2,000.

Withdrawals over €200 require KYC verification. In other cases, you do not need to undergo identity verification.

How long does it take to withdraw money at GratoWin Casino?

Pending time at GratoWin Casino is a maximum of 72 hours. It is no longer possible to withdraw a withdrawal during the last 24 hours, which can be considered an advantage.

The withdrawal time itself depends on the payment method used.

What Customer Support does GratoWin Casino offer?

GratoWin Casino has prepared five ways for players to contact support.

Probably the most convenient way to contact customer service is via live chat.

Fortunately, GratoWin Casino offers this service, and it is available around the clock. According to player reviews, live chat agents are very fast and helpful. Therefore, players rate the quality of user support at this online casino as excellent.

Furthermore, this online casino can be contacted in the following ways:

• Email: support@gratowin.com (they will respond within 24 hours; alternatively, you can send a request via the contact form)
• Telephone: +35722007385 (callback can also be requested)

Whichever way you decide to contact customer support, we recommend that you first of all review the Frequently Asked Questions (FAQ) section.